How PeakOps works

We connect systems you already use, synthesize the data with AI, and deliver a weekly briefing on every location. No dashboards. No store-level setup. Just clarity, every Monday morning.

01

Connect your data

We integrate with your scheduling system, review platforms, and team engagement tools. Setup takes under an hour and requires no changes to your existing workflows.

02

AI synthesizes the signals

Every week, PeakOps cross-references attendance patterns, guest feedback, and team engagement data to surface the stories that matter. Not just numbers, but what they mean together.

03

Briefs land in your inbox

Monday morning, you get a plain-English assessment for every location. Each brief tells you what happened, what it means, and where you should focus your attention this week.

Your data systems
PeakOps AI
Weekly brief in your inbox

Three data sources. One complete picture.

Each source tells part of the story. PeakOps connects them so you see the full picture at every location.

What we track

Late arrivals, no-shows, and early departures per location
Shift coverage gaps and overtime patterns
Schedule adherence compared to fleet average
Turnover velocity and tenure distribution

Why it matters

Attendance is the earliest signal that something is wrong at a location. A spike in no-shows or late arrivals almost always precedes service complaints and review score drops.

A single no-show isn't a signal. But rising no-shows + declining shift feedback + new service complaints at the same location? That's a story, and PeakOps writes it for you.

What's in each brief

Every brief reads like a trusted regional manager's assessment. Here's what you get for each location, every Monday.

Headline

The single most important signal at this location right now. Cuts through the noise so you know immediately if this location needs your attention or is running smoothly.

Team Pulse

On-time rate, shift feedback scores, engagement trends, and at-risk flags. Is the team healthy, drifting, or in trouble? Includes week-over-week comparisons so you see trajectory.

Guest Experience

New review volume, rating trends, and emerging themes. Not just the numbers, but what guests are actually saying and whether the themes correlate with operational signals.

What I'd Watch

Forward-looking analysis based on converging patterns. If attendance and service complaints are both trending the wrong direction, the brief connects them and recommends action before it hits your ratings.

Week in Numbers

Key metrics at a glance with week-over-week changes: on-time rate, average review rating, review count, engagement score. The numbers that tell you where each location stands.

What PeakOps does not require

No store-level adoption

The value is delivered to you, the operator. Your GMs and staff do nothing different.

No new apps or logins

Briefs arrive by email. Click to read. That's it.

No dashboard to check

We push intelligence to you. You never have to remember to log in.

No lengthy onboarding

Connect your data sources. First briefs generate within one week.

See it for yourself.

Start a 30-day pilot. We'll connect your data and generate your first weekly briefs so you can see which locations need attention.

No credit card. No store-level setup. Briefs start within one week.