About PeakOps

Operational Intelligence for Multi-Unit Restaurants

PeakOps helps restaurant operators see what's really happening across their stores. Guest feedback, team engagement, and daily actions working together to catch issues before they become problems.

We bring together the signals that matter most: customer reviews, team engagement, and operational checks. Then we turn those signals into clear, daily actions that keep every location on track.

Reviews Intelligence

Turn guest feedback into early warnings

Daily Micro-Checks

Three targeted actions every morning

Team Engagement

See your team before problems surface

Intelligence that drives action, not just dashboards.

Our Mission

Help every location operate at its best, every day.

Restaurant operations don't fail all at once. They drift quietly, gradually, and unevenly across locations.

Traditional tools react after the damage is done:

Bad reviews surface problems too late
Dashboards show what already happened
Team issues go unnoticed until no-shows
Managers guess what matters today

PeakOps exists to change that.

We believe the biggest opportunity in restaurant operations isn't better reporting. It's earlier detection and clearer daily action.

Why We Built PeakOps

We saw operators struggling with the same problems everywhere:

Issues discovered too late to fix easily

Managers overwhelmed and reactive

Reviews piling up without action

Team turnover catching everyone off guard

No connection between feedback and daily action

So we asked a different question:

"What if reviews, team signals, and daily checks all worked together?"

"What if managers knew the three things that mattered most today, automatically?"

PeakOps is the answer to those questions.

How PeakOps Works

Three pillars of intelligence working together to give you a complete picture of your operations.

Detect

AI analyzes every review across all your locations. Themes are extracted, sentiment is tracked, and issues are surfaced before they become patterns.

Understand

Attendance patterns and engagement scores reveal what's happening with your team. Identify at-risk employees before they no-show or quit.

Act

Every morning, managers get three targeted checks via SMS. Based on what's actually happening, not random rotation. Two minutes to complete.

Real signals.Clear actions.Consistent operations.

What Makes PeakOps Different

Built for Real Shifts, Not Dashboards

Managers don't need another system to manage. PeakOps delivers exactly what to do, when it matters.

Signal-Driven, Not Checklist-Driven

Actions are triggered by real guest reviews and team signals, not static schedules or random rotation.

Designed for Multi-Unit Reality

PeakOps helps operators see patterns across locations without constant travel or surprise inspections.

Low Friction by Design

No apps. No logins. No training programs. Everything is delivered via SMS and completed in minutes.

Our Principles

PrincipleWhat It Means
Manager First
If it doesn't make a manager's day easier, it doesn't belong in the product.
Clarity Over Complexity
We believe fewer, better actions beat more data every time.
Early Over Perfect
Catching issues early matters more than catching everything.
Consistency Scales
Great operations aren't heroic. They're repeatable.

Our Vision

A world where problems are prevented, not explained.

We believe operational excellence should be continuous, quiet, and built into the flow of every day. Not something teams scramble for during audits.

PeakOps is building the intelligence layer that helps restaurants operate with confidence, consistency, and control across every location, every shift.

Join Us

If you believe:

Operations should be proactive, not reactive

Managers deserve clarity, not pressure

Consistency should scale without adding overhead

Then PeakOps was built for you.

7-day trial. No credit card required.