Operations Intelligence Platform

About PeakOps

You shouldn't have to wonder which locations need you.

PeakOps is an operations intelligence platform for multi-unit restaurant operators. We connect the data you already generate — scheduling, guest reviews, team engagement — and synthesize it into a weekly AI briefing for every location. You spend your time where it matters most.

Why We Built This

GMs don't self-report problems
Reviews reveal damage after it's public
Spreadsheets across 3+ systems lag behind reality

Running multiple restaurant locations means trusting that things are going well at the stores you're not standing in today. Most of the time, that trust is based on incomplete information.

By the time you notice a location is struggling, the damage — to revenue, to reputation, to team morale — is already done.

We built PeakOps because we spent six years watching operators deal with this exact problem. The insight wasn't that they needed more data. They needed someone to connect the data they already had and tell them what it means.

That's what PeakOps does.

How It Works

PeakOps connects to the systems your restaurants already run on and delivers a plain-English briefing to your inbox every Monday morning.

Your data sources

We integrate with your scheduling platform (7shifts, HotSchedules), your POS (Revel, Toast, Square), and your Google review profiles. No hardware. No store-level setup. No new workflow for your managers.

What the brief tells you

Each location gets a severity rating — Urgent, Watch, or Stable — based on what happened that week. The brief covers attendance, sales trends, and guest sentiment. When signals from multiple sources point to the same problem, the brief connects them explicitly.

Why it gets sharper over time

Every brief includes week-over-week trends and fleet comparisons. It references what happened in previous weeks. If you logged an action — the system tracks whether the issue resolved. The longer you use it, the smarter it gets.

What We Believe

Operators don't need more software. They need better signal.

The restaurant industry has plenty of tools. What's missing is something that connects them and tells you what the combined picture means.

Problems caught early are cheap to fix. Problems caught late are expensive.

A location with rising no-shows and declining review scores isn't going to fix itself. The question is whether you find out in week two or week eight.

If it requires store-level adoption, it won't work.

We tried building tools that required manager engagement at the store level. It didn't work. PeakOps is designed to deliver value to the operator without adding anything to the GM's plate.

Intelligence should build over time, not reset every week.

A weekly email is a commodity. A system that remembers what happened, tracks what you did about it, and evaluates whether it worked — that's an operations partner.

Who This Is For

PeakOps is built for operators running 5 to 50 restaurant locations who are too big to manage by gut feel and too small to staff a full analytics team.

If you're spending your weeks driving between stores hoping to catch problems, or relying on GMs to tell you what's really happening, this was built for you.

Too many locations to visit every week
Relying on GMs to surface problems
Data spread across 3+ systems
Finding out about issues from bad reviews
No time to build dashboards or reports

Get Started

We onboard new operators with a 30-day pilot. We connect your data sources, generate your first set of weekly briefs, and you see which locations need attention before it gets expensive.

No credit card. No store-level setup. Briefs start within one week.