Stop finding out about problems from 1-star reviews. AI-powered analysis surfaces issues before they damage your reputation.
The Problem
By the time a guest posts about slow service or a dirty bathroom, dozens of other guests have had the same experience.
With multiple locations and hundreds of reviews, important feedback gets buried in the noise.
Three different reviews mentioning "rude staff" at the same location? Without analysis, that pattern stays hidden.
Even when issues are spotted, there's no systematic way to turn feedback into specific fixes.
The Solution
PeakOps analyzes every Google review across all your locations in real-time. AI extracts themes, detects sentiment shifts, and surfaces the specific issues that need attention. Instead of reading hundreds of reviews, you get a prioritized list of what to fix.
Every new review is processed and categorized instantly.
Spot emerging issues before they become patterns.
Issues become specific micro-checks for managers.
Features
See how each store is performing over time. Track sentiment trends week over week and spot locations that are improving or declining before it shows up in your overall rating.
AI categorizes every review by theme: cleanliness, speed of service, food quality, staff friendliness, accuracy, and more. Know exactly what's driving positive and negative feedback.
When multiple reviews mention the same issue, you'll know. Priority alerts highlight the problems that need immediate attention based on frequency and severity.
This is what makes PeakOps different. Review insights don't just sit in a dashboard. They become specific micro-checks delivered to managers the next morning. "Guest review mentioned dirty tables yesterday" triggers a cleanliness check.
How It Works
One-time setup that takes less than 5 minutes. We sync with your Google Business profiles to pull in reviews automatically. No manual uploads, no copy-pasting.
Every new review is processed in real-time. Sentiment is scored, themes are extracted, and issues are flagged. You don't have to do anything.
When reviews surface a problem, it flows directly into your daily micro-checks. Managers get specific, actionable checks based on what guests are actually saying.
Get a one-time AI analysis of your Google reviews. See what themes are emerging, what's driving your rating, and what specific issues to address. No signup required.
Analyze My Reviews FreeLet AI surface the issues that matter. Turn guest feedback into action before your rating suffers.
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