The Problem Every Restaurant Operator Knows
It's 2 PM. The lunch rush just ended. Your store manager pulls out their phone to complete today's compliance checklist. They open PeakOps, and then... the dreaded login screen.
"What was my password again?"
They try three combinations. All wrong. Now they're locked out, and that checklist? It's not getting done today.
Sound familiar?
Before our passwordless update, 40% of managers forgot their password within 30 days. That meant:
- Only 60% of daily checks completed
- 12 minutes average time wasted on password resets
- 15+ frustrated support calls every week
- Managers avoiding the app altogether
We knew there had to be a better way.
Introducing: One-Tap Access
What if your managers never needed to remember a password?
That's exactly what we built. Now, every morning at the time you choose, your managers receive a text message:
📋 Downtown Location daily checks are ready!
Complete 3 quick items (under 2 min):
[Tap here to start]
Expires in 24h.
That's it.
One tap, instant access, no password required.
How It Works (The Simple Version)
We Send the Text
Every day at your configured time (say, 2 PM), PeakOps sends an SMS to your managers with a secure link.
They Tap the Link
The link opens PeakOps directly to their daily checklist. No login screen. No password field. Just straight to work.
They Complete Their Checks
Three quick verification tasks—hand washing station, fridge temps, PPE supplies—done in under 2 minutes.
You Get the Results
Real-time visibility into what was checked, what passed, and what needs attention.
The Results Speak for Themselves
After rolling out passwordless access to 40 stores across three months:
What Managers Are Saying
"I love that I can just click the text and it's done. No more trying to remember passwords!"
"The daily check takes me 90 seconds now. Before, just logging in took that long."
"Our completion rate went from 50% to 95%. This feature changed everything."
Is It Secure?
Absolutely. In fact, it's more secure than passwords.
Here's why:
Cryptographic Security
Each link contains a unique, 256-bit encrypted token that's mathematically impossible to guess.
Time-Limited
Links expire after 24 hours automatically. No stale credentials sitting around.
Single-Use Only
Each link works once, then becomes invalid. Even if intercepted, it can't be reused.
Full Audit Trail
Every link usage is logged with IP address, device, and timestamp for complete accountability.
Fun fact: The biggest security risk with passwords isn't hacking—it's managers writing them on sticky notes behind the register. Passwordless eliminates that entirely.
Perfect for Restaurant Operations
Passwordless authentication isn't just a tech gimmick—it's purpose-built for how your team actually works:
Mobile-First
Your managers live on their phones. SMS integrates perfectly with their workflow.
Instant Access
When checks need to happen between the lunch and dinner rush, every second counts.
Incredibly Affordable
Each text costs less than a penny. For most restaurants: under $25/month total.
Works Everywhere
No app install required. No "download from App Store." Just SMS and web—works on any phone.
Common Questions
What if managers don't have cell service?
The link works for 24 hours, so they can use WiFi later. We also support email as a backup delivery method.
What if someone forwards the link?
Links are tied to the run, not a user. If a manager forwards it to a shift supervisor, that's fine—they can complete the checks together. You still get full visibility.
Can managers save the link for tomorrow?
No. Each day gets a fresh link. Yesterday's link automatically expires at midnight.
How much does it cost?
SMS costs are ~$0.01 per message. For a 40-location chain with daily checks: about $25/month. That's less than one hour of manager time saved from password resets.
Try It Free for 30 Days
Not a PeakOps customer yet? See passwordless access in action with a free trial.
No credit card required • Setup in 10 minutes • Cancel anytime
The Future of Restaurant Operations
Passwordless authentication isn't just about convenience—it's about building software that works the way your team actually works.
Your managers are:
- Moving fast during busy shifts
- Using their personal phones
- Often wearing gloves or handling equipment
- Working in 2-3 minute windows between tasks
Traditional software ignores these realities. PeakOps is purpose-built for them.
The result? Higher completion rates. Better data quality. Fewer headaches. And managers who actually want to use your compliance system.
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